Customer Service

Shipping & Delivery: Please allow 3-14 days shipping from the time you get tracking number.
Sometimes the USPS will not have any tracking information until item is delivered, because we ship in bulk and sometimes they do not scan items.
We will give a full refund if item gets lost in mail after 21 days as per USPS policy.
* Free Return Shipping Policy: If you receive a damaged item that is not as described we will be happy to refund and pay return shipping.

Privacy & Security; We do not sell any of your information to third party companies but some of your personal information is stored in our data base to make it easier for you to track shipping, make check out faster and to help serve you better if you have questions about transactions.; Returns & Replacements; We want you to be a return customer and always happy with your purchase. So ALWAYS CONTACT US FIRST WITH ANY PROBLEMS, we will do our best to resolve any issues. We do our best to describe items.
Customer Support number: 949-498-6612
Ordering; We have tried to make the check out process easy but if need help with a check out call us.; Payment, Pricing & Promotions; To make it easy to pay we offer PayPal, Google check out or purchase direct from us.; Viewing Orders; You can view your orders in your GoToSalon account just log in.; Updating Account Information; You can update your account information at any time just log in to your GoToSalon account.